DTDC Courier Tracking & Customer Care Numbers

DTDC Courier Customer Care Number, Enquiry, DTDC Customer Service Number, DTDC Customer Care Number.

Official Website: http://www.dtdc.in

Click here for DTDC Online Tracking.

DTDC courier customer care number Delhi (North & South)
B101, Phase – 1, Naraina Indl. Area,
New Delhi – 110028
Phone:     011 – 3300 4444
Email:     css.delhi@dtdc.com

DTDC courier customer care number Gurgaon
Shop No.51,52 & 53, Old Delhi Road,
Opp. Maruti Gate No.2, Gurgaon – 122015
Phone:     0124 – 4993560 / 61 68
Email:     css.gurgaon@dtdc.com

DTDC courier customer care number Noida (UPT)
E – 21A, Sector – 8, Noida – 201301
Phone:     0120 – 3082750 / 755 / 8287313087
Email:     css.noida@dtdc.com

DTDC courier customer care number Chandigarh
Sco. 267, Sector – 35D, Chandigarh – 160036 (PJ)
Phone:     0172 – 4600157 / 158
Email:     css.chandigarh@dtdc.com
West Zone

DTDC courier customer care number Mumbai
Plot No.14, Vijay Nagar,
Western Express Highway, Near Virvani Indl. Estate, Goregaon(E), Mumbai – 400063
Phone:     022 – 3300 4444
Email:     css.mumbai@dtdc.com

DTDC courier customer care number Ahmedabad
NO.10, Mill Officers Colony,
Opp. Times of India, Behind Old RBI,
Ashram Road, Ahmedabad – 380009
Phone:     079 – 3300 4444
Email:     css.ahmedabad@dtdc.com

DTDC courier customer care number Nagpur
34, Abhyankar Road,
Near Ramkrishna Math,
Dhantoli, Nagpur – 440012
Phone:     0712 – 3300 4444
Email:     css.nagpur@dtdc.com

DTDC courier customer care number Indore
LG – 10/11, D.M. Tower, Janjirwala Square, Near Palasia, Race Course Road, Indore – 452001
Phone:     0731 – 3916 627 / 30 / 31
Email:     css.indore@dtdc.com

DTDC courier customer care number Pune
YMCA Complex, City Survey No. 382,
New Rasthapet, Quarter Gate, Pune – 411011
Phone:     020 – 3300 4444
Email:     css.pune@dtdc.com

DTDC courier customer care number Bangalore
#269, Lahari Towers, 1st Main,
Albert Victor Road, Chamrajpet,
Bangalore – 560018
Phone:     080 – 3300 4444
Email:     css.bangalore@dtdc.com

DTDC courier customer care number Hyderabad
Plot No.6-11, Survey No. 176/2 & 176/3,
Ratna Co.Op. Society Ltd., Tadbund Junction,
Secundarabad – 500009
Phone:     040 – 3300 4444
Email:     css.hyderabad@dtdc.com

DTDC courier customer care number Chennai
#136, MGM Centre, Velachery Road,
Little Mount, Saidapet, Chennai – 600015
Phone:     044 – 3300 4444
Email:     css.chennai@dtdc.com

DTDC courier customer care number Cochin
No.59/ 3368, APM Buildings,
North Railway Station, Cochin – 682018
Phone:     0484 – 3300 4444
Email:     css.cochin@dtdc.com

DTDC courier customer care number Kolkata
DTDC Bhawan, 404 & 405,
Kaji Nazrul Islam Sarani, VIP Road,
Raghunathpur, Kolkata – 700059
Phone:     033 – 3300 4444
Email:     css.kolkata@dtdc.com

DTDC courier customer care number Patna
Surya Prabha Mansion, Ground Floor,
Behind LIC, Jeevandeep,
Exhibition Road, Patna – 800001
Phone:     0612 – 3269861 / 3269865 / 3215352 / 3249039
Email:     css.patna@dtdc.com

DTDC courier customer care number Bhubaneshwar
Bhaskar Tower, Ground Floor, Plot No. 73,
Kharvel Nagar, Bhubneshwar – 751001
Phone:     0674-3257821 / 22 / 3208040
Email:     css.bhubaneshwar@dtdc.com

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50 thoughts on “DTDC Courier Tracking & Customer Care Numbers”

    Date: 04/07/2013

    DTDC Couriers & Cargo Ltd.
    Mangal Express Services Pvt.Ltd
    Mira Road Branch,
    Mira Road – (East) – 401107

    Sub: Late Delivery of Consignment / Claim Letter.

    Dear Sir,

    This is to hereby inform you that the Consignment no – M88880028 has been delivered late by you as it was booked on 17th June 2013 booking no. RF 028 Hudkeshwar Nagpur by the Mr. Anand Chopra Nagpur (Consignor) but I Mr.Navin Barthwal (Consignee) have received it on 20th June 2013.

    The incident is as follows :

    1) We enquired with your Goregoan office on 18th June 2013 they told us that they have not yet received the consignment.

    2) We called up on the next day at Goregoan office i.e 19th June 2013 they answered us that the consignment is misrouted at Thane.

    3) We again called on 20th June 2013 at Goregoan office they told us that the consignment is been sent to Mira Road office.

    i) So we visited to the Mira Road office on the same day Ms. Maria told us that the consignment is on delivery.
    ii) Again we visited the office at 3:00 pm she told us that the consignment is with the delivery boy and she do not have the
    contact number of the delivery boy.

    iii) We visited the office again at 6:30 pm she told us that the consignment has come in the 2nd load at 3:30 pm.

    4) We received the consignment on 20th June 2013 at 6:40 pm.

    This are the consequences faced by us physically and mentally.

    Due to this delay we have missed our client as it was a
    important presentation which has to be given to him, we had to
    suffered a loss of Rs.30,000/-. As there was no co-operation from
    your staff.

    We request you for urgent reimbursement of our claim, and in future we expect a better cooperation from your side

    Yours Faithfully,

    Mr.Navin Barthwal.
    Add: ‘S’wing.202,Balaji Dham,
    Medtiya Nagar,
    B/H. Deepak Hospital,
    Mira-Bhayander Rd.
    Mira Road- 401107.
    C/o – H.N.Acharya
    Cell no – 9324627498


  3. To,
    DTDC Couriers & Cargo Ltd.

    Mr Manager,

    I have submitted my parcel at nearby DTDC about 5 days before and my ref no is M91434353.
    I could not receive my parcel till now and no body is ready to respond me, what kind of services you are providing to customer.
    No customer care ready to reply on this. I have missed lots due to this.
    I can not track my parcel as your tracking portal is not working since 3 days.
    request you to update the same or should i register a complaint in consumer forum.

    Mohsin Hashmi

  4. This is to bring to your notice that a consignment was booked in my name on 08.08.2013  with following details from Chennai which was supposed to reach me on Monday last but has not reached me till now. I called your Baramunda office who asked me to call your customer care nos ( 0674-3257821 / 22 / 3208040) out of which the first one is constantly busy, second no is not reachable and the calls to the third no was never answered.

    Is this how your company functions?

    Kindly inform me the status of the consignment.

    I also tried to mail your customer care at Bhubaneswar but it bounced back. Reason: account disabled.

    Report of delivery failure:css.bhubaneshwar@dtdc.com

    Reason: 554 Mailaddress is administratively disabled. (#5.2.1)

    The message subject was: Status of consignment
    The message date was: Wed, 14 Aug 2013 15:57:57 +0530
    The message identifier was: 20/3F-07784-6CB5B025
    The message reference was: server-2.tower-200.messagelabs.com!1376476101!13830128!1

  5. This is the most horrible experience which I ever had with DTDC…I sent 1 parcel on 3rd aug but today its 14 aug still its not delivered..I m really sorry to say this is the worst experience I ever had.
    il recommend other people not to use DTDC..they don’t know their work,if u cal also theyll not respond properly .Still I have not heard anything from them..they take their job just for granted.I m sick and tried of calling them.If u guys don’t know your job better close your bussiness and do something in place of wasting others time..what u guys thing we don’t have any other important work to do in life rather than calling you daily and checking the status…u guys are simply wasting other people time and money…


  7. Dear Sir,
    My courrier dispached from aurangabad at dated 13th august 2013 and till not received the dispached courrier the name of “ALERT SECURITY FORCE”, office no. 14, kedar empire, erandwana, paudphata, karve road, kothrud, pune – 38.
    Please do the needful action please.
    Note : Dispached courrier from aurangabad.

  8. This is to bring to your notice that a consignment was booked by me on 13.08.2013 with following details from lucknow which was supposed to reach saharanpur on friday ie 16.08.2013 last but has not reached till now. I personally contact to the booking counter at lucknow, who has given me your office nos at saharanpur office 01323202152 & 09368661201 & asked me to call . Which should not be my duty, still i called, out of which no response from first no, second no is not reachable and the calls was never answered.

    Dear sir the consignment was booked for the Rakhi festival, now the festival is on tommorow, till the consignment is undelivered,
    Is this how your company functions?

    Kindly inform me the status of the consignment and requested to make confirm that the consignment should reach the destination by or before 10.00 AM 20.08.2013 positively.

    As per tracking system the status is as below for your ready reference
    Tue, Aug 13, 2013
    Shipment picked up & Booked LUCKNOW BRANCH,LUCKNOW 9:27 PM
    Processed & Dispatched from DTDC Facility LUCKNOW BRANCH,LUCKNOW 11:05 PM
    Thu, Aug 15, 2013
    Fri, Aug 16, 2013
    Shipment Dispatched for Delivery SAHARANPUR BRANCH,SHAHARANPUR 3:33 PM
    Mon, Aug 19, 2013
    Shipment Dispatched for Delivery SAHARANPUR BRANCH,SHAHARANPUR 8:29 PM

    Can any body reply the reason to hold the consignment at saharanpur since
    Fri, Aug 16, 2013 to
    Mon, Aug 19, 2013
    for the same status as
    Shipment Dispatched for Delivery SAHARANPUR BRANCH,SHAHARANPUR 8:29 PM

    still the consignment is undelivered.

    Please reply by message on no 09453293438

    Best Regards
    Smita Bansal
    Lucknow India

  9. Sir,
    Would you like to attend the complaints lodged by your valuable customer. Do you think your service is on top and you do not bother to attend the complaints. My complaint is, I sent Rakhi on 14th August from Kumarhatti, Distt.Solan (H.P.) to Baripada (Odisha) vide CN No.*Z93930298* and another one to Rourkela(Odisha) vide CN No.*Z93930299* and surprisingly even though Raksha Bandhan is today but Rakhi is delivered. This is your fast and better service you provide. If the packet was sent through Speed Post still it would have delivered on time. Please do not claim your service is good just prove it.

    Shashank Shekhar, Sai Niwas, Kumarhatti, Distt.Solan (H.P.) 173229 Mob:09418116097

  10. The hyderabad customer care number provided here is worth nothing. No one lifts it at any point of time.
    If some one says no,
    then prove it by delivering the shipment with airway bill no D12493994.
    Atleast can you tell me the status of it.
    I dont know how they got ISO certification.
    No response from any of the emails and phone numbers provided by the DTDC site.

  11. I had sent 8 packets thru DTDC courier on 14.8.2013. Consigment no are Z04337351, Z04337356- Z04337362. We were informed that the packets will be delivered by 16.8.2013. Daily we have been enquiring for the status and getting the promises of delivery. ALL the packets were delivered late and two packets no- Z04337358 for Surat AND Z04337359 for Ahmedabad are still not delivered. WHO IS RESPONSIBLE FOR THIS DELAY. I WANT MY MONEY BACK.


  12. I want to track the order Z06617419. customer care is not picking up the phone. the other centres are not willing to help. very bad experience. plz track the parcel. waiting for response. thanx

  13. Dear Sir,
    My courrier dispached from pune at dated 8th august 2013 and till not received the dispached courrier the name of prabin chandra jha ,rampur maidan colony ,qr.no.579/cd,jamalpur ,munger,bihar-811214
    Please do the needful action please.
    Note : Dispached courrier from pune

  14. Dear Sir,
    My courrier dispached from pune at dated 8th august 2013 and till not received the dispached courrier the name of prabin chandra jha ,rampur maidan colony ,qr.no.579/cd,jamalpur ,munger,bihar-811214
    Please do the needful action please.consignment no-D14489896
    Note : Dispached courrier from pune

  15. One envelope booked vide dkt no. A26753164 dt. 17.08.2013 from ahmedabad for local delivery in Ahmedabad only. It has still (22.08.2013) not reached.

    Your customer care number is out of order. When we have contacted your Ashram Road centre, Mr. Hasmukhbhai was there on the line and told that he is forwarding my complain and as soon as he receives the reply, he will let me know the status. Moreover he told me that the said envelope has been returned back with a remark “Closed” on 18.08.2013. I was much surprised that is is Sunday on 18th August and there is no delivery or pick up on Sunday.

  16. my courier dispatched from jamshedpur on 14th aug with consignment no K63417058 which i havent received till date. is this the service you are providing. A man walking would reach before your delivery, you should stop all of your operations as your company dont deserve to be called a courier company.

    I dont think any of your representative would have time to read all this complaint its total waste of our time


  17. May be previously DTDC is good. But now, i observe that it is no more reliable. 2 months back i sent a courier to bangalore in speed post and suprisingly it took around 8 working days to reach to bangalore and that too after a lot of follow ups. I though it may be because of some issue previously and on the day next to rakhi, i sent a parcel to bangalore again but now through normal courier and not through speed courier. But again it is 3 days no body is responding to it ..and i see in the status as “delieverd to bangalore”. Now again I won’t choose DTDC. It is the worst courier service..and even the customer service..after keeping us for half-an-hour in queue, they will disconnect it without proper response.

    DTDC….please try to do some other job as this is no more working.

  18. Consignment number – B02563674 – From Bengaluru to Hyderabad

    A very bad show by DTDC. I was supposed to receive the courier on 23rd Aug ’13 and I have not yet received it. I want to let media know on how you are cheating people by not delivering courier on time.
    Do you even know on how it is impacting me? Do I need to frequently follow-up with you guys on the status? In spite of umpteen number of calls, you guys have given a blind eye. A very sorry face of DTDC.

    If I do not hear from you by today then I will take the complaint to next level.

  19. Pathetic service of DTDC. No proper tracking status is available, Delhi , Noida customer care number is never answered. My whole day is wasted in just following up for where my packet is and ultimately a weird answer is given that due to some quarrels in the way, we could not deliver on time.
    Consignment no. Z03134481

    I had a very good experience with Blue dart, First flight. They have amazing service. I would suggest everybody else to shun DTDC and use Bluedart.

  20. i wanted to use DTDC courier service to send parcel to shrinagar from delhi. so i went to Dilshad garden branch. my parcel wt was 76gm and ize was like 200gm mithai dabba. to my horror courier person refused to make courier to shrinagar, i threatened him that i will complain about it then he asked me 250/- ans said that charges for shrinagar are high. i pointed out to board in his office that same zone and city service should make it below 100/- and i had done courier to jammu 15 days ago through same center and was charged 80/- he laughed and rudely asked to show him receipt of that courier (its direct insult to customer). so i left DTDC office, my friend suggested another DTDC office so i went there and courier person made no objections and charged 100/- (though didnt mentioned courier charges on slip).
    WHAT DTDC HAVE TO SAY ABOUT SUCH BEHAVIOR? i receive around hundred couriers per month through various services and definitely DTDC is worst among them.

  21. worst ever courier..no tracking, calls to customer care are never answered, online tracking will never show the proper status and it doesnt even have any meaning.

    Better for you idiots to be out of business if you cannot do

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  23. A Courier is booked on 19-11-2013 vide tracking no. Z94636048 Dt: 19/11/13 from Delhi to Mirzapur, UP, but till date & time we have not received that packet. We don’t understand which type of service you provide, It is 100% sure that next time we will not use your service.

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